Shipping policy

Following are the terms and conditions that constitute our Shipping Policy.

We ship Domestic (within the United States, including Hawaii, Alaska, and Puerto Rico) for all items, and to Canada for Loungefly only.

All in stock orders are typically processed within 5-10 business days. During peak times it may be longer.

We offer free shipping on orders $100 or more.

For orders under $100, we offer $4.50 flat rate shipping for under 1 pound, and $8.95 flat rate shipping for over 1 pound.

All orders besides Loungefly will ship once all items in the order have been received. We recommend ordering In-Stock items separate from Pre-Order items if you want receive the In-Stock items right away.

Loungefly items will ship as soon as they arrive.

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Merch Ventures is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.